At JB Esthetics Lash Supplies, due to the hygienic nature of our products and to ensure the safety of all lash artists and clients, all sales are final. We do not offer refunds or returns.
Please review your order carefully before completing your purchase.
We take great care in packaging every order. However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue.
To report an issue, please email:
Please include:
• Your order number
• A description of the issue
• Clear photos of the item and packaging
If your claim is approved, we will send a replacement for the damaged or incorrect item.
For sanitary and safety reasons, the following items cannot be returned or refunded:
• Lash extension trays
• Beauty and personal care products
• Tools that have been used or opened
• Sale items
• Gift cards
Orders cannot be canceled once they have been processed or shipped.
If you have any questions regarding your order, please contact us at: